Lead Airline Passenger Assist

We are looking for a reliable and experienced Lead Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.

Pay Rate: $20.13 per hour, paid weekly. Location: Dulles International Airport.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Passenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25$100 per week.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1.

Follow safety precautions at all times while transporting passengers

Positive interpersonal interaction with passengers

Comply with all client and/or site security requirements and processes

Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds

Assist passengers with baggage retrieval and transport, if necessary

Coordinate assignments with dispatchers and gate Agents, if necessary

Complete thorough Incident Reports

Required:

Must be 18 years of age or older

No high school diploma, GED or college degree required

No experience required and on the job training provided

Preferred:

One (1) year of customer service experience preferred

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to /careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit .

Job Identification 168314

Posting Date 09/28/2026, 03:25 PM

Job Schedule Full time

Locations Dulles International Airport, VA, United States Dulles, VA, United States

Job Category Customer Service

Work Days Full Time, Including Weekends

Workplace On-site