Job Description Job Description RDS Equipment, Inc. is a family owned materiel handling dealership that has been serving the greater Kansas City since 1998. Our customers and their satisfaction is our highest priority so we take great care when adding a new person to our team. We look to add people that can share our values and vision.
Benefits/Perks - Full time employment
- Company van, gas card
- 401K plan
- Competitive Compensation - based on experience
- Health insurance
- Dental & Vision Insurance
- Paid time off
Job Summary We are looking for a skilled, experienced field service technician to join our team. The qualified candidate will perform service repairs on forklifts and other related material handling items and industrial equipment. Analyze and diagnose issues and perform what repairs need to be done.
- Must have an good understanding of engines, transmissions, hydraulic systems and electrical systems.
- Will be responsible for properly filling out service tickets and time cards daily and do so within the procedures that are in place.
- Able to read and understand electrical and hydraulic schematics
- Demonstrate excellent customer service skills
- Must have a clean driving record and valid drivers license
- Operate a service van in a safe, secure and clean manner
- Trouble shoot and diagnose
- Properly identify needed replacement parts
- Ability to explain issues clearly and concisely to customers and provide valuable advice
- Repair the equipment properly & timely
- Perform planned maintenance on forklifts and related equipment
- Have good communication skills and be able to follow company guidelines and procedures
- Keep accurate repair order records and time cards
- Ensure a high level of customer satisfaction
- Keep your van and work area clean and organized at all times
- Must provide your own tools
Qualifications - High school diploma or GED is required
- Associate degree or completion of a service technician training program is preferred
- Minimum 3-5 years experience in industrial equipment repair
- Must have your own tools
- Strong customer service and communication skills are required
- Basic computer knowledge with Microsoft office, Outlook and how to operate a tablet
