Job Description Job Description
Are you the technician everyone trusts to catch what others miss?
At ASTAR Heating & Air, we're looking for an experienced HVAC Quality Control Technician whose primary focus is protecting our reputation for excellence. This is not a traditional service technician position. Your mission is to ensure every installation meets ASTAR's quality standards, identify issues before they become customer concerns, and deliver an exceptional customer experience.
If you have a sharp eye for detail, enjoy troubleshooting, take pride in doing things the right way, and want to help raise the standard of quality, this is the career for you.
Why Join ASTAR?
Benefits You'll Love
FREE Employee Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match (Up to 6%)
Paid Time Off (PTO)
Paid Holidays
Birthday PTO Day
Ongoing Technical, Sales & Leadership Training
Career Advancement Opportunities
Family-Owned Company with an Amazing Culture
Commission & Performance SPIFF Opportunities
About the Role
The HVAC Quality Control Technician serves as the final line of defense before a job is considered complete. Your responsibility is to ensure every installation meets ASTAR's standards for quality, safety, efficiency, and customer satisfaction.
You'll perform detailed quality inspections, resolve warranty concerns, identify workmanship issues, and provide coaching opportunities that help our entire team improve.
Your goal is simple:
Deliver every customer the confidence that their HVAC system was installed correctly the first time.
Primary ResponsibilitiesQuality Control
Perform comprehensive quality inspections on completed HVAC installations
Verify installations meet manufacturer specifications, local code requirements, and Astar quality standards
Inspect workmanship, equipment operation, airflow, refrigerant performance, drainage, electrical connections, and overall system performance
Identify deficiencies and document corrective actions
Ensure every system is operating safely and efficiently before final approval
Warranty & Diagnostics
Respond to warranty calls and determine root causes
Troubleshoot heating and cooling system issues
Diagnose electrical and mechanical failures
Repair HVAC components as necessary
Resolve customer concerns professionally and efficiently
System Performance
Verify proper airflow, static pressure, temperature split, refrigerant charge, and equipment performance
Troubleshoot gas furnaces, electric heating systems, and heat pumps
Correct condensation and drainage issues
Confirm systems are operating at peak efficiency
Documentation & Communication
Complete detailed inspection reports
Document quality concerns and recommendations
Submit parts and equipment requests when necessary
Communicate findings clearly with installation managers and technicians
Educate homeowners on system operation when appropriate
Qualifications
High School Diploma or GED
At least 5+ years of Residential HVAC Service experience
Strong diagnostic and troubleshooting skills
Extensive knowledge of HVAC installation best practices
Experience servicing gas furnaces, electric heating systems, and heat pumps (Required)
Ability to read wiring diagrams, installation manuals, and technical documents
Excellent attention to detail
Strong communication and customer service skills
Professional appearance and positive attitude
Ability to work independently and make sound decisions
Requirements
EPA Universal Certification
Current Texas TDLR Registration
Valid Driver's License with an insurable driving record
Pass background screening
Ability to lift equipment and work in various weather conditions
Monday-Friday schedule with rotating on-call responsibilities
What Makes Someone Successful in This Role?
We're looking for someone who:
Takes pride in catching the small details others overlook
Believes "good enough" is never good enough
Enjoys solving problems and finding root causes
Has exceptional integrity and accountability
Coaches and supports teammates through constructive feedback
Is passionate about delivering a five-star customer experience
Helps protect the Astar reputation with every inspection
Why Astar?
At Astar, quality isn't just a department-it's our reputation. As our HVAC Quality Control Technician, you'll play a vital role in maintaining the high standards our customers expect and ensuring every installation reflects our commitment to excellence.
We live by our F.I.R.E. Values:
Fun
Integrity
Respect
Excellence
If you're ready to be the standard of quality and help raise the bar across our HVAC team, we'd love to have you on the Astar family.
Company Description
We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar's mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.
Company Description We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar's mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.
