Overview In this role, you help customers feel confident and look their best through personalized fashion guidance in Women's Apparel. You'll build relationships, share styling advice, and drive sales while representing Nordstrom's customer-first culture. You'll stay current on trends to act as a trusted style resource and support your team to keep the department productive. This is a hands-on, people-focused position with earning potential and opportunities to influence customer experiences at scale.
Compensation / Benefits- Medical/Vision
- Dental
- Retirement
- Paid Time Away
- Life Insurance
- Merchandise Discount
Responsibilities- Deliver the 5-Point Selling Standard in every interaction (Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up)
- Build a personal customer base through in-store, outreach, and digital tools
- Provide honest style and fit feedback to earn trust and loyalty
- Set and meet personal sales goals and stay accountable for results
- Keep the department ready (stocking, re-merchandising, price markdowns, inventory counts)
- Maintain product knowledge and trends to serve as a trusted style resource
- Collaborate with the team to stay productive and support department goals
- Follow up using the 2-2-2 method, Nordy Club enrollment, and Personal Book to personalize outreach
Key requirements- A genuine passion for fashion, styling, and customer experience
- Self-motivated and goal-oriented with a track record of hitting targets
- Strong communication and relationship-building skills with diverse customers
- Team-first mindset and willingness to support teammates
- Comfort with technology and digital selling tools
- Ability to prioritize and stay organized in a fast-paced, high-volume environment
- Flexible schedule including evenings, weekends, and peak periods
- communication
- relationship-building
- teamwork
- adaptability
- digital selling tools
- technology familiarity
