Overview In this role you drive memorable customer experiences across jewelry, handbags, and accessories, leveraging fashion expertise to guide style and fit. You'll build a personal client base, meet sales goals, and contribute to a collaborative, service-focused culture. Expect to stay current on trends, educate customers on features and brands, and support the department with merchandising and inventory tasks. This is a flexible, high-energy position with real earning potential in a leading fashion retailer.
Compensation / Benefits- Medical/Vision
- Dental
- Retirement
- Paid Time Away
- Life Insurance
- Disability insurance (short/long-term)
Responsibilities- Deliver Nordstrom's 5-Point Selling Standard in every interaction
- Build and grow a personal customer base through in-store, outreach, and digital tools
- Provide confident style and fit feedback to earn trust and loyalty
- Set and achieve personal sales goals and stay accountable to results
- Keep the department ready (stocking, re-merchandising, price markdowns, merchandise recovery, inventory counts)
- Stay current on product knowledge and trends to serve as a trusted style resource
- Contribute to a positive team environment and help the department stay productive
- Commit to a flexible schedule including evenings, weekends, and peak periods
- Utilize follow-up practices (2-2-2 method) and Nordy Club enrollment to drive repeat business
- Use Personal Book to track customers for personalized outreach
- Collaborate with teammates and other departments as needed
Key requirements- A genuine passion for fashion, styling, and customer experience
- Self-motivated, goal-oriented with a track record of hitting targets
- Strong communication and relationship-building skills with a wide range of customers
- Team-first mindset and willingness to help teammates and department succeed
- Comfort with technology and digital selling tools
- Ability to prioritize and stay organized in a fast-paced, high-volume environment
- Flexible availability for varied hours including evenings, weekends, and holidays
- team player
- customer-focused
- strong communication
- relationship-building
- digital selling tools
- comfort with technology
