Overview You will help customers feel confident in their style while delivering Nordstrom's renowned service. As part of the Active team, you'll build lasting relationships, offer personalized styling, and stay current on fashion trends. You contribute to a high-volume, flexible retail environment and support team success. This role offers meaningful impact through shaping customer experiences and driving sales.
Compensation / Benefits- Medical/Vision
- Dental
- Retirement
- Paid Time Away
- Life Insurance and Disability
- Merchandise Discount
Responsibilities- Deliver Nordstrom's 5-Point Selling Standard in every interaction
- Build and grow a personal customer base via in-store, outreach, and digital tools
- Provide honest style and fit feedback to earn trust and loyalty
- Set and achieve personal sales goals and stay accountable to results
- Maintain a ready-to-shop department via stocking, merchandising, and inventory participation
- Stay informed on product knowledge and trends to serve as a trusted style resource
- Collaborate with teammates to maintain a positive, productive environment
- Maintain flexibility to work evenings, weekends, and peak periods
- Follow up with customers using the 2-2-2 Method and Nordy Club enrollment
- Engage in tailoring recommendations when appropriate
Key requirements- A genuine passion for fashion and customer experience
- Self-motivated and goal-oriented with a track record of hitting targets
- Strong communication and relationship-building skills
- Team-first mindset and willingness to help colleagues
- Comfort with technology and digital selling tools
- Ability to prioritize and stay organized in a fast-paced, high-volume environment
- Flexibility to work varied hours
- Physical ability to perform retail duties (lifting, standing, movement)
- communication
- relationship-building
- team collaboration
- self-motivation
- comfort with technology and digital selling tools
- ability to use customer tracking (Personal Book) and outreach platforms
