Overview As Staff Sales Operations Manager for North America, you partner with sales leaders to drive disciplined, predictable growth. You'll implement Conga's global sales ops model locally, delivering data, insights, and tools to manage pipeline and forecast. You'll turn data into actionable guidance, surface risks and opportunities, and support cross-functional partners in execution. This role offers influence on regional and global revenue initiatives within a collaborative, growth-focused culture.
Compensation / Benefits- base salary range provided
- variable incentive pay
- flexible work options
- medical and dental insurance
- equal opportunity employer
- hybrid/remote work options (location flexibility)
Responsibilities- Own North America forecast and pipeline support, including weekly forecast materials and deal movement analysis
- Monitor pipeline health, conversion, and slippage, surfacing risks to leadership early
- Maintain Salesforce and Clari views for forecasting and deal inspection
- Support North American operating rhythm: weekly reviews, QBRs, and business review materials
- Translate Salesforce data into concise insights for leaders and ensure data quality across teams
- Serve as first point of contact for sales tools/process questions; log issues and drive improvements
- Support strategic planning activities such as territory planning, quota setting, and capacity modeling
- Contribute to global Revenue Operations programs and process improvements
Key requirements- 2-3 years in Sales Operations, Revenue Operations, or similar analytical role in a B2B SaaS environment
- Hands-on experience with Salesforce reports and dashboards
- Proficiency in Excel (pivot tables, lookups, basic data modeling)
- Understanding of B2B sales process (pipeline stages, forecasting, quota, conversion metrics)
- Ability to translate complex data into clear insights for non-technical audiences
- Excellent organizational skills, attention to detail, and multi-priority management
- Comfort presenting findings to sales leaders and surfacing gaps in data, process, or reporting
- highly organized and detail-oriented
- strong communication and presentation skills
- ability to work independently and prioritize competing demands
- Salesforce reports and dashboards
- Excel pivot tables and data modeling
- Clari or similar forecasting platform (edge)
