Overview In this role you drive top-line results as the Leader on Duty, guiding daily store operations and delivering a best-in-class guest experience. You lead and coach the team to meet KPI targets while upholding AEO values and brand standards. You'll partner with Store Leadership to maximize opportunities, train talent, and keep the store guest-ready through sharp visual and operational execution. This role offers meaningful impact by shaping sales performance and store culture within a supportive, team-oriented environment.
Compensation / Benefits- 40% off AE & Aerie products
- healthcare benefits (medical, vision, dental)
- 401(k) retirement benefits
- paid time off
- paid sick leave
- discretionary bonuses and incentives
Responsibilities- Drive sales by maximizing fitting room and salesfloor productivity and building guest loyalty
- Support Store Leadership to maximize business opportunities and KPI results
- Recruit, train and develop associates to deliver outstanding service and a Guest First culture
- Provide real-time coaching, set clear goals, and celebrate performance to boost engagement
- Execute daily visual and operational procedures, ensure Fitting Rooms meet brand standards
- Maintain store safety, asset protection, and adherence to policies and procedures
- Represent brand values and lead by example on service standards on the salesfloor and fitting room
Key requirements- Retail management experience
- Ability to multi-task with strong attention to detail and time management
- Business acumen and willingness to work flexible hours to match guest traffic
- Strong leadership and coaching capabilities
- Commitment to brand standards and guest-first culture
- motivational leadership
- communication
- teamwork
- visual merchandising
- inventory/shipment processing
- operational execution
