Overview In this role you help customers feel confident in their style and build lasting relationships through personalized fashion guidance. You contribute to Nordstrom's service-driven culture by delivering the 5- Point Selling Standard, developing product knowledge, and collaborating with your team to achieve sales goals. You engage across in-store and digital channels, providing honest styling feedback and tailoring follow-ups to drive loyalty. The position offers flexible hours and opportunities to influence customer experiences and contribute to a high-energy, fashion-forward environment.
Compensation / Benefits- Medical/Vision
- Dental
- Retirement
- Paid Time Away
- Life Insurance and Disability
- Merchandise Discount
Responsibilities- Deliver the 5-Point Selling Standard in every interaction
- Build and grow a personal customer base through in-store, outreach, and digital tools
- Provide honest style and fit feedback to earn trust and loyalty
- Set and achieve personal sales goals and monitor results
- Keep the department ready via stocking, merchandising, price changes, and inventory counts
- Stay current on product knowledge and fashion trends
- Collaborate with the team and contribute to a positive, productive environment
- Maintain flexibility to work evenings, weekends, and peak periods
- Use the 2-2-2 Follow Up method, Nordy Club enrollment, and Personal Book for personalized outreach
Key requirements- A genuine passion for fashion, styling, and customer experience
- Self-motivated and goal-oriented with a track record of meeting targets
- Strong communication and relationship-building skills
- Team-first mindset to help teammates and department succeed
- Comfort with technology and digital selling tools
- Ability to prioritize and stay organized in a fast-paced, high-volume environment
- Flexible schedule to meet business needs
- communication
- relationship-building
- teamwork
- customer focus
- adaptability
- comfort with technology and digital selling tools
