A
Not Specified Permanent

Denton, Texas · USA job

Marketing & Resident Experience Specialist - Uptown

American Campus Communities

Denton, Texas

Job description

Overview

In this role you drive occupancy and revenue through integrated marketing and leasing efforts for a student housing community. You work with cross-functional teams to execute leasing processes, campaigns, and resident events that boost engagement and retention. You'll manage tours, move-ins, room assignments, and social media content, while ensuring accurate data and a welcoming resident experience. This position offers hands-on impact in marketing, sales, and community life, shaping vibrant, well-occupied communities.

Compensation / Benefits
  • Dental
  • Vision
  • 401(k) with Employer Matching
  • Medical & Dependent Care FSA
  • Life Insurance
  • Paid Time Off
Responsibilities
  • Maximize revenue and occupancy via marketing, customer service, and leasing execution
  • Lead the leasing process: appointments, tours, show rooms, follow-ups, and move-in/out paperwork
  • Deliver informative property tours and address objections to close tours
  • Maintain prospect traffic data and complete move-in/move-out administration in required systems
  • Assist with office tasks including package management
  • Plan and implement lease-up, renewal events, and resident programs
  • Execute sales and marketing strategies across traditional and digital channels
  • Create engaging social media content aligned with company standards
  • Audit property websites and listings for accuracy and visuals
  • Produce and submit reports for supervisor/teams
  • Coordinate room assignments and roommate matching as needed
  • Build relationships with local businesses, community leaders, and university partners
  • Stay informed on market trends, area performance, and new construction
  • Collaborate with service team to maintain curb appeal
  • Other duties as assigned; potential on-call rotation
Key requirements
  • 2 years' experience in leasing, marketing, or sales
  • Experience reading and interpreting leasing documents
  • Experience writing routine reports and correspondence
  • Prior experience in the student housing industry preferred
  • Bachelor's degree in marketing, business, or related field preferred
  • Social media experience preferred
  • customer-focused
  • strong communication
  • organizational skills
  • data entry in leasing systems
  • social media management
  • reporting and analytics

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