Overview In this role you help customers feel confident and look their best by delivering personalized bra fitting, styling guidance, and exceptional service. You'll build a loyal customer base through in-store interactions and digital outreach, supported by Nordstrom's selling standards and training. You act as a trusted fashion resource, stay current on trends, and collaborate with your team to keep the department vibrant and profitable. This position offers real earning potential through performance-based incentives and a flexible schedule.
Compensation / Benefits- Medical/Vision
- Dental
- Retirement plan
- Paid Time Off
- Life Insurance
- Merchandise discount
Responsibilities- Deliver Nordstrom's 5-Point Selling Standard in every interaction (Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up)
- Build and grow a personal customer base via in-store and digital channels
- Provide honest style and fit feedback to earn trust and drive loyalty
- Set and meet personal sales goals; be accountable for results
- Maintain department readiness (stocking, re-merchandising, price markdowns, inventory counts)
- Stay current on product knowledge and trends as a trusted style resource
- Collaborate with team, maintain a positive environment, and support department productivity
- Participate in bra fittings in the fitting room with measurement, fit guidance, and training participation
- Follow up with customers using the 2-2-2 Method; promote Nordy Club and use Personal Book for outreach
- Engage with customers across channels to drive repeat business and loyalty
Key requirements- A genuine passion for fashion, styling, and customer experience
- Self-motivated and goal-oriented with a track record of hitting targets
- Strong communication and relationship-building skills with diverse customers
- Team-first mindset; willing to help teammates and department succeed
- Comfort with technology and digital selling tools
- Ability to prioritize and stay organized in a fast-paced, high-volume environment
- Flexibility to work varied hours including evenings, weekends, and peak periods
- communication
- relationship-building
- teamwork
- self-motivation
- comfort with technology
- digital selling tools
