D
Not Specified Permanent

Roanoke, Virginia · USA job

Online Client Services Coordinator

Destination Knot

Roanoke, Virginia

Job description

Client Services Coordinator

We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment.

Responsibilities

Assist clients with general questions, planning support, and coordination of booking details

Provide excellent customer service through email, phone, and messaging

Support clients with organizing trip preferences, dates, and experience options

Help gather information needed for itineraries, reservations, and service selections

Maintain accurate client and booking notes within our systems

Communicate professionally to ensure a smooth, positive travel-related experience

Stay informed about available destinations, suppliers, and service offerings

Support follow-up, confirmations, and administrative tasks

Work collaboratively with the team to ensure client satisfaction

Skills & Qualifications

Strong communication and customer service skills

Ability to work remotely and manage your own schedule

Organized, detail-oriented, and comfortable using online tools

Professional, reliable, and self-motivated

No prior experience required full training provided

What We Provide

Comprehensive training and ongoing support

Access to online tools, systems, and resources

Flexible remote schedule

One-on-one guidance to help you grow

Supportive team environment

Work Environment

This remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. This position is performance-based and ideal for individuals who enjoy travel-related work and independent scheduling.

$40,000 - $60,000 a year

Explore related USA jobs

Similar jobs you may like

Related roles with a similar title and location.

Same category Same area Same location Same country

Automotive Customer Service Representative

Valvoline Instant Oil Change

Roanoke, Virginia, United States · 24019

Same category Same location Same country

Automotive Customer Service Representative

Valvoline Instant Oil Change

Lexington, Virginia, United States · 24450

Same category Same location Same country

Contact Center Supervisor

Canon Info Technology Services

Chesapeake, Virginia, United States · 23320

Same category Same location Same country

Program Manager Customer Success

Century Distribution Systems

Glen Allen, Virginia, United States · 23058

Same category Same location Same country

Regional VP, Customer Success (South)

McGraw Hill

Richmond, Virginia, United States · 23218

Same category Same location Same country

Medical Support Assistant Cheyenne, WY

Jamison Professional Services, Inc. (Jamison)

Richmond, Virginia, United States · 23218

Same category Same location Same country

Medical Support Assistant Cheyenne, WY

Jamison Professional Services, Inc. (Jamison)

Virginia Beach, Virginia, United States · 23450

Same category Same location Same country

Medical Support Assistant Cheyenne, WY

Jamison Professional Services, Inc. (Jamison)

Arlington, Virginia, United States · 22201

Need help finding a job?

Chat with our AI assistant.