Description:
Are you organized, enjoy helping people, and like keeping things running smoothly? We're looking for a dependable, detail-oriented individual to join our team as a Customer Service Support Specialist!
At Gunderson, we're growing, and we're looking for someone who enjoys working with people, learning new things, and being part of a team. You don't need years of experience to be successful in this role. We're more interested in finding someone with a positive attitude, good communication skills, and a willingness to learn.
In this position, you'll support our customers and internal teams by helping manage information, maintaining accurate records, and providing friendly, reliable customer service.
Requirements:
What You'll Do:
- Customer Support: Communicate with customers through phone and email, answer questions, and help resolve concerns in a professional and friendly manner.
- Data Entry & Organization: Maintain accurate customer information, spreadsheets, and records.
- Contract & Pricing Support: Enter and update customer contracts and pricing information, ensuring accuracy and attention to detail.
- Team Collaboration: Work with different departments to help keep things organized and ensure our customers receive the support they need.
- Problem Solving: Help identify solutions, manage changing priorities, and keep daily tasks moving forward.
What We're Looking For:
- A positive attitude and willingness to learn.
- Strong communication and customer service skills.
- Good attention to detail and organizational skills.
- Basic computer skills, including Microsoft Excel (we can help you build your skills!).
- Ability to manage multiple tasks and stay organized.
- Someone who takes initiative, enjoys working with others, and follows through on responsibilities.
- Experience is helpful, but not required. We are willing to train the right person who brings a strong work ethic, a team-oriented attitude, and a desire to learn.
Why Join Gunderson?
We're more than just a workplace. We're a growing team where people make a difference every day. If you're looking for an opportunity to develop your skills, contribute to a team, and grow with a company that values its people, we'd love to meet you!
Come visit us, meet the team, and learn more about the opportunities available at Gunderson!
Apply today!
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