General Manager I

As General Manager, you will oversee multiple contracted services for a client, guiding operations to meet financial and service goals. You'll lead a team, manage client relationships, and ensure safety and regulatory compliance while optimizing performance. The role sits at the intersection of hospitality, facilities, and contract services within LifeWorks, part of Aramark. You will shape service delivery and drive growth through operational excellence and strong financial oversight.

• Lead a team delivering contracted services with hands-on operations management
• Cultivate client and community relationships at the site and drive satisfaction
• Develop and coach a management team to meet organizational objectives
• Identify and implement service improvements aligned with contractual obligations
• Partner with Finance to manage budgets and improve financial performance
• Ensure compliance with local, state, and federal regulations and Aramark standards

• Bachelor's degree level education highly preferred in Food Service, Hospitality, Facilities, or Business Management (not required)
• Strong client-facing communication with senior management and support staff
• Ability to interpret contractual requirements and identify operational opportunities
• Experience in service industry, contract services, or hospitality
• Proven track record leading through other managers
• Experience designing and managing department budgets and financial analysis
• Experience developing and executing product sales strategies and operational programs
• Physical demands including lifting, bending, and extended walking/standing

• interpersonal communication
• relationship building
• entrepreneurial mindset
• budgeting and financial controls
• contract interpretation
• operational program design and implementation