Overview As Complex Director of Leisure Sales, you drive revenue by cultivating luxury leisure partnerships for the Signia by Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando. You will lead leisure and transient sales strategy, aligning with Revenue Management, Marketing, and Operations to deliver outstanding guest experiences. You'll proactively grow key accounts, host educational trips, and represent the resort at industry events. This role offers the chance to shape a high-impact, luxury sales program within a renowned hospitality complex. You will work closely with cross-functional partners to boost brand exposure and profitability while maintaining luxury standards.
Compensation / Benefits- Incredible travel perks
- Employee stock purchase program (ESPP) with 15% discount
- Paid parental leave
- Caregiving concierge services
- EAP and mental health resources
- Generous paid time off
Responsibilities- Lead identification, solicitation, and management of leisure and business travel accounts across luxury retail, consortia, wholesalers, FIT, and select corporate segments
- Develop and execute Leisure and Business Travel Sales & Marketing Action Plans aligned with resort strategy
- Manage target accounts, ensuring annual room night and revenue goals are met
- Integrate property leisure initiatives into the broader resort leisure strategy
- Prospect new accounts through calls, market visits, and sales trips; conduct regular travel-related outreach
- Represent the resort at travel industry trade shows, conferences, and professional meetings
- Maintain relationships with travel partners and serve as brand ambassador to communicate programs and events
- Collaborate with Revenue Management on pricing, demand forecasting, and negotiated agreements
- Lead competitive intelligence gathering to inform positioning and strategy
- Ensure adherence to travel industry policies and wholesale agreements by Sales and Operations
Key requirements- Proven success in luxury hospitality leisure sales with revenue growth and relationship building
- Experience leading sales strategy across teams and cross-functional partners
- Excellent negotiation, presentation, and relationship-management skills
- Strong analytical capability and comfort with sales systems and market data
- Bachelor's degree or equivalent experience (preferred)
- strong relationship-management
- negotiation
- leadership and collaboration
- analytical thinking
- sales systems
- market data analysis
