Overview In this Department Manager role, you will lead a Von Maur department to deliver exceptional customer experiences while driving sales growth. You'll coach and develop associates, build relationships with customers, and optimize merchandising to meet targets. You'll address customer issues and collaborate with cross-functional teams to support department goals. This position offers growth within a family-owned company that prizes internal promotion and work-life balance.
Compensation / Benefits- competitive wages
- commission incentive
- generous merchandise discount
- comprehensive benefits
- 401(k) retirement plan
- no extended holiday hours
Responsibilities- Motivate and coach associates to deliver outstanding customer service
- Develop relationships to grow department business
- Execute all duties of a sales associate and meet sales/account goals
- Assess associate performance to improve service quality and sales
- Provide feedback on service, selling, and account statistics
- Develop and implement solutions to customer and department problems
- Be available for day, evening, and weekend shifts
Key requirements- leadership and coaching
- customer-focused communication
- problem solving
- relationship building
