Overview As Department Manager at Von Maur, you drive department growth by leading associates, optimizing merchandising, and delivering top-tier customer experiences. You will coach teams, build relationships, and implement solutions to meet sales goals while maintaining exceptional service. This role sits at the heart of our customer-focused culture and supports internal career growth. You'll work with cross-functional teams to elevate the shopping experience and department performance.
Compensation / Benefits- Competitive wages
- Commission incentive
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
Responsibilities- Motivate associates to deliver outstanding customer service through coaching and lead-by-example behavior
- Develop relationships to grow the department business
- Execute all duties of a sales associate and meet individual sales and account goals
- Assess associate performance to improve service quality, sales, and department goals
- Provide feedback to associates on service, selling, and account statistics
- Develop and implement solutions to solve customer problems and department needs
- Be available to work day, evening, and weekend shifts
Key requirements- leadership
- coaching
- communication
- merchandising optimization
- sales target achievement
- account management
