Overview In this role you will help automotive dealerships become more efficient and profitable by building trusted relationships and applying proven consulting programs. You will work onsite with dealership personnel to identify pain points, implement solutions, and follow up to maintain support and drive ongoing consulting services. This position combines field work with remote collaboration to support clients across the country. You will contribute to a growth-driven mission by enabling dealerships to succeed through our award-winning software solutions and consulting programs.
Compensation / Benefits- Medical, dental, vision, life insurance, and health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
Responsibilities- Establish professional relationships with customers and understand their needs
- Identify trouble areas within dealerships and apply consulting programs
- Help clients solve issues using industry knowledge and consulting services
- Provide follow-up support to maintain relationships and offer ongoing fee-for-service assistance
- Contribute to consulting services sales by demonstrating value to customers
- Work with cross-functional teams to ensure client success
- Travel to client sites with overnight stays as required
- Represent the company professionally and uphold its commitment to customer success
Key requirements- Experience in the automotive industry
- Willingness to travel up to 5 nights per week and stay in hotels
- Ability to build relationships with dealership personnel
- Strong problem-solving and advisory skills
- Ability to leverage consulting services programs to address client issues
- Track record of driving client satisfaction and retention
- Relationship-building
- Strong communication
- Proactive and self-motivated
- Adaptability
- 客户-focused collaboration
