Overview In this role you will expand Virtusa's client base in a HiTech region, managing strategic relationships and driving revenue growth. You will partner with sales teams to create new segments, broaden existing accounts, and position Virtusa as a trusted IT partner. You'll lead and collaborate with account teams to deliver high-quality solutions and client satisfaction, shaping transformations for large, tech-focused clients.
Responsibilities- Drive new business development in collaboration with horizontal sales teams to create segments within the vertical/account
- Enhance and broaden relationships in existing clients
- Manage overall client relationship with key decision makers to build trust and align with business goals
- Position Virtusa as a strategic IT partner and identify IT solution opportunities
- Direct and oversee work quality and customer satisfaction across engagements
- Lead account management and project management teams to meet/exceed client expectations
Key requirements- Minimum 10 years of experience in a client-facing or account leadership role in IT professional services or management consulting
- Experience with the global service delivery model
- Proven track record in client business development, sales, and relationship management
- Experience managing large revenue clients (P&L, reporting, and metrics)
- Strong background in project environments and application development
- Solid understanding of HiTech industry trends
- Knowledge of value articulation including client ROI and storytelling techniques
- Familiarity with client context and engagement guidelines and identifying new solutions
- Specialized knowledge of industry analytics for forecasting and solution inputs
- Excellent problem-solving
- Strong communication
- Client management
- P&L management
- Client relationship management
- Project management
