Overview In this role you will oversee complex LC structuring and manage the LC lifecycle for high-priority Trade clients, ensuring timely, accurate support. You will lead a team, collaborate with Clients, FIs and NBFIs, and drive risk-aware, efficient processing. You'll apply deep expertise in documentary credits to resolve complex issues and provide actionable insights to product and relationship teams. This position offers impact through process optimization, cross-functional leadership, and shaping client experiences in a fast-paced environment.
Compensation / Benefits- competitive compensation
- robust benefits and wellbeing programs
- paid leaves including volunteer time
- 401(k) plan participation
- medical, dental, vision, and life insurance
- equal opportunity employer
Responsibilities- Train and mentor the team on issuance, confirmation vetting, and document examination to build a skilled workforce
- Ensure high-priority client transactions and inquiries are handled timely and accurately
- Apply deep product knowledge to proactively resolve complex transaction issues
- Provide operational insights to manage client expectations alongside Product and Relationship teams
- Participate in risk and control committees and mitigate process risks
- Serve as escalation point for complex problems and guide junior staff
- Develop solutions to resolve current issues and prevent recurrence
- Structure LC & Guarantees vetting in collaboration with Clients, Legal, Product, Risk & Compliance
- Lead workflow optimization and process improvement using best practices and technology
- Provide expert guidance on service offerings and resolve complex transaction issues
Key requirements- 15+ years of total work experience with at least 10+ years in Trade Finance (LC, Document Examination, Guarantees/Standby LC)
- Strong knowledge of UCP, URDG and ISP guidelines preferred
- Applicable local/regional licenses or certifications as required
- Trade certifications (e.g., CDCS, CSDG) a plus
- Solid knowledge of Sanctions, AML, and Boycott guidelines relevant to Trade Finance
- Bachelor's degree or equivalent; advanced/post-graduate degree preferred
- leadership and team development
- customer-centric mindset
- cross-functional collaboration
- LC structuring
- document examination
- vetting and vetting workflows
