D
Not Specified Permanent

Jersey City, New Jersey · USA job

Online - Client Services Coordinator

Destination Knot

Jersey City, New Jersey

Job description

Client Services Coordinator

We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment.

Responsibilities

Assist clients with general questions, planning support, and coordination of booking details

Provide excellent customer service through email, phone, and messaging

Support clients with organizing trip preferences, dates, and experience options

Help gather information needed for itineraries, reservations, and service selections

Maintain accurate client and booking notes within our systems

Communicate professionally to ensure a smooth, positive travel-related experience

Stay informed about available destinations, suppliers, and service offerings

Support follow-up, confirmations, and administrative tasks

Work collaboratively with the team to ensure client satisfaction

Skills & Qualifications

Strong communication and customer service skills

Ability to work remotely and manage your own schedule

Organized, detail-oriented, and comfortable using online tools

Professional, reliable, and self-motivated

No prior experience required full training provided

What We Provide

Comprehensive training and ongoing support

Access to online tools, systems, and resources

Flexible remote schedule

One-on-one guidance to help you grow

Supportive team environment

Work Environment

This remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. This position is performance-based and ideal for individuals who enjoy travel-related work and independent scheduling.

$40,000 - $60,000 a year

Explore related USA jobs

Similar jobs you may like

Related roles with a similar title and location.

Same category Similar role Same postal code Same area Same location Same country

Online Client Services Coordinator

Destination Knot

Jersey City, New Jersey, United States · 07097

Same category Same postal code Same area Same location Same country

Vice President, Client Service

Kantar

Jersey City, New Jersey, United States · 07097

Same category Same location Same country

Customer Service Associate

Raising Cane's

Brick, New Jersey, United States · 08723

Same category Same location Same country

Client Service Representative III - Transactional Mail & Print Operations

Canon U.S.A., Inc.

Burlington, New Jersey, United States · 08016

Same category Same location Same country

Senior Customer Service Representative

MSI

Edison, New Jersey, United States · 08818

Same category Same location Same country

Customer Service Representative (CSR)

MSI

Edison, New Jersey, United States · 08818

Same category Same location Same country

Customer Service Coordinator

Penske

Burlington, New Jersey, United States · 08016

Same category Same location Same country

Client Service Manager, Embedded Finance

Fiserv

Berkeley Heights, New Jersey, United States · 07922

Need help finding a job?

Chat with our AI assistant.