S
Not Specified Permanent

Fall River, Massachusetts · USA job

Clerical Coordinator

Southcoast Health System

Fall River, Massachusetts

Job description

Overview

In this role you support the Emergency Department by coordinating patient records and unit activities. You will serve as a patient liaison, coordinate admissions and transfers, and train new staff to ensure smooth department operations. The position sits within a mission-driven health system known for community care and professional growth. You will work closely with cross-functional teams to enable timely medical decision-making and high-quality patient experiences.

Compensation / Benefits
  • Competitive pay
  • Comprehensive benefits package
  • Generous earned time off
  • Employee wellbeing program
  • 403B retirement plan with company match
  • Tuition assistance / federal loan forgiveness programs
Responsibilities
  • Provide clerical support for patient medical records and unit functions
  • Greet and assist as patient liaison on arrival and during stay
  • Coordinate interdepartmental calls for admissions, transfers, and discharges
  • Enter consultations promptly to aid medical decision-making
  • Orient and train new staff and cross-train ancillary personnel
  • Resolve questions and issues within scope of responsibility
  • Plan, organize and direct unit activities within the coordinator role
Key requirements
  • Four years of high school completion plus specialized courses and training
  • Computer skills including knowledge of electronic medical record system (EMR) and related secretarial tasks preferred
  • Vaccination against influenza and COVID-19 or approved exemption by signing a statement
  • Effective communication
  • Multi-tasking and organization
  • Problem solving and initiative
  • Team training and collaboration
  • Electronic medical record (EMR) system proficiency

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