Overview In this role, you drive customer-focused projects from planning through execution, partnering with Sales and cross-functional teams to align on priorities and deliverables. You will manage plans, timelines, and stakeholder updates to ensure timely delivery and impact on customer satisfaction. You will identify risks, troubleshoot issues, and contribute to continuous improvement. This position offers hybrid work and exposure to multiple teams, enabling you to influence the customer experience and support business growth.
Compensation / Benefits- hybrid work arrangement with two days in-office
- medical, dental, vision insurance
- 18 days paid vacation
- 7 paid holidays
- 6% of annual earnings contributed to retirement, immediately vested
Responsibilities- Manage customer-focused projects from planning through execution
- Partner with Sales to understand customer needs and priorities
- Develop and maintain project plans, timelines, and key deliverables
- Facilitate meetings, track progress, and communicate updates
- Identify risks, troubleshoot challenges, and implement solutions
- Build strong relationships with customers and internal stakeholders
- Support continuous improvement efforts that enhance processes and customer satisfaction
Key requirements- Bachelor's degree in Business, Marketing, or related field, or equivalent experience
- 2+ years of experience in project coordination, sales support, customer service, marketing, or related function
- Strong organizational and project management skills
- Excellent communication and relationship-building abilities
- Ability to manage multiple priorities in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Excel; experience with Smartsheet is a plus
- organizational skills
- communication
- relationship-building
- problem-solving
- Microsoft Excel
- Smartsheet
