C
Not Specified Permanent

Baltimore, Maryland · USA job

Glazing Operations Manager

CSG Talent

Baltimore, Maryland

Job description

Overview

In this senior role, you will lead the commercial glazing operations for a growing exterior construction contractor in the Baltimore market. You drive cross-functional performance across project management, field operations, estimating, procurement, and safety to deliver projects safely, efficiently, and profitably. You will guide a team of PMs, superintendents, and field personnel while shaping the division's growth and profitability. This is a hands-on leadership position that blends technical glazing expertise with commercial oversight, influencing both operations and client relationships. You will play a key role in scaling the glazing division and optimizing processes to meet project m

Responsibilities
  • Provide overall leadership and direction for the commercial glazing operations
  • Oversee the delivery of multiple glazing projects from award to completion
  • Lead and support Project Managers, Superintendents, Estimators, and field personnel
  • Establish and maintain project management and field execution processes
  • Monitor schedules, budgets, costs, margins, manpower, and financial performance
  • Review forecasts and address potential cost, schedule, procurement, and scope issues
  • Coordinate with estimating during bid-to-award transition to set scope and expectations
  • Oversee procurement, fabrication coordination, material availability, logistics, and installation planning
  • Provide guidance on complex technical, contractual, and field issues
  • Ensure adequate staffing aligned with schedules and production requirements
  • Establish accountability for milestones, budgets, and quality
  • Collaborate with General Contractors, owners, architects, vendors, subcontractors
  • Review and support change-order strategy, claims, and scope development
  • Monitor closeout, punch lists, final billing, warranties, and outstanding items
  • Develop and maintain operational KPIs and reporting
  • Identify opportunities to improve productivity, standardize processes, and increase profitability
  • Assist senior leadership with annual planning, staffing, forecasting, business development, and growth
  • Recruit, develop, mentor, and retain high-performing project management and field personnel
  • Promote a culture of safety, accountability, quality, professionalism, and customer service
  • Ensure work complies with policies, contracts, codes, and safety standards
Key requirements
  • 8+ years of commercial glazing or building-envelope experience with leadership
  • Proven experience overseeing multiple glazing projects simultaneously
  • Experience leading Project Managers, Superintendents, Estimators, or field teams
  • Strong understanding of project financials, forecasting, job costing, budgets, and profitability
  • Ability to resolve operational, contractual, technical, and scheduling issues
  • Understanding of commercial construction contracts and change-order processes
  • Ability to read architectural drawings, specifications, contracts, and shop drawings
  • Strong relationships with GC, developers, architects, suppliers, and industry partners is desirable
  • Excellent leadership, communication, negotiation, and decision-making skills
  • Strong organizational skills and ability to manage multiple priorities
  • Proficiency with Microsoft Office and modern construction/project management platforms
  • Proven track record of developing people and building teams
  • leadership
  • communication
  • negotiation
  • glazing and building-envelope systems (curtain wall, storefront, window wall, commercial windows, entrances/framing)
  • fabrication coordination and installation sequencing
  • material procurement and subcontractor management

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