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Lafayette, Louisiana · USA job

Receptionist - State Farm Agent Team Member

Katie Sanford - State Farm Agent

Lafayette, Louisiana

Job description

Job DescriptionJob DescriptionBenefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2014, and today I lead a tight-knit team of six. Before becoming an agent, I worked as a State Farm team member, so I understand firsthand what it takes to succeed and grow in this business.
I offer several perks to support and reward my team, including opportunities to earn extra money or additional days off, paid birthdays, a Simple IRA, strong work-life balance, and reimbursement for licensing costs.
Our office culture is very close and drama-free - we work well together, support each other, and keep things simple and positive. I'm looking for someone who fits that environment: a true team player who works hard, stays motivated, and thrives in a collaborative, easygoing setting.
ROLE DESCRIPTION:
Katie Sanford - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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