Job DescriptionJob DescriptionFront Desk Night Auditor
Job Summary A beautiful hotel in Dania Beach is seeking a dependable and customer-focused
Front Desk Clerk to join our team. This position combines exceptional guest service with nightly accounting responsibilities to ensure a seamless transition between business days. The ideal candidate is professional, detail-oriented, and comfortable working independently during overnight hours. Key Responsibilities
- Welcome guests with a friendly and professional attitude during overnight hours.
- Complete guest check-ins, check-outs, and reservations accurately and efficiently.
- Process payments, handle cash transactions, and balance the cash drawer.
- Perform nightly audit procedures and reconcile daily financial transactions.
- Generate and distribute required nightly reports for hotel management.
- Respond promptly to guest requests, questions, and concerns while delivering exceptional customer service.
- Answer incoming phone calls and direct inquiries appropriately.
- Monitor hotel security by maintaining awareness of guests, visitors, and building activity during overnight hours.
- Coordinate with housekeeping and maintenance teams regarding guest requests and operational needs.
- Maintain a clean, organized, and welcoming front desk and lobby area.
- Follow all hotel policies, procedures, and safety standards.
- Handle emergency situations calmly and professionally while following established protocols.
Qualifications
- Previous hotel front desk experience preferred.
- Experience with hotel property management systems (PMS) is a plus.
- Strong customer service and communication skills.
- Basic computer proficiency and ability to learn hotel software.
- Strong attention to detail and excellent organizational skills.
- Ability to work independently with minimal supervision.
- Basic math and accounting skills.
- Professional appearance and positive attitude.
- Must be reliable, punctual, and dependable.
Work Schedule
- Overnight shift availably preferred
- Must be available to work weekends and holidays as needed.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift up to 25 pounds occasionally.
- Ability to work overnight hours in a fast-paced hospitality environment.
Why Join Our Team? Become part of HoTrec LLC and work at a beautiful hotel in South Florida. If you enjoy providing outstanding guest service, thrive in a quiet overnight environment, and have an eye for detail, we'd love to hear from you!
