Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Are you looking for a rewarding career where you can make a real impact? At Michaels Insurance and Financial Services, we don't just sell policies-we help protect dreams. As a top-rated State Farm agency serving Maryland, Delaware, and Pennsylvania for over 25 years, we take pride in providing an experience like no other-for both our customers and our team.
Why Work With Us?

• Award-Winning Culture - We've been voted the favorite insurance office year after year!
• Career Growth & Development - We invest in our team with training, mentorship, and advancement opportunities.
• Industry-Leading Expertise - Work alongside a team with 40+ years of experience and leadership that holds RICP , CLU , and ChFC designations.
• Community-Focused - We are actively involved in Cecil County & North East Chambers of Commerce, NAIFA, and local events.
• A Team That Feels Like Family - We believe in collaboration, support, and celebrating wins together.

Who We're Looking For

If you are:

• Passionate about helping others and making a difference
• A strong communicator with a customer-first mindset
• Driven, goal-oriented, and eager to learn
• Excited about working in a fast-paced, team-oriented environment

then you might be the perfect fit for our team!
ROLE DESCRIPTION:
Karen Michaels - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.