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Horsham, Pennsylvania · USA job

Receptionist - State Farm Agent Team Member

Ashlee Biondo - State Farm Agent

Horsham, Pennsylvania

Job description

Job DescriptionJob DescriptionBenefits:
  • Hiring Bonus
  • Retirement Plan
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

About Us:
Since opening our doors in October 2021, we've been dedicated to serving our community with excellence and care. As we approach four years in business, we're proud of the relationships we've built and the positive impact we've had on the community. We're a small but dynamic team consisting of two full-time and two part-time members. Together, we work hard to support one another and ensure our office runs smoothly while delivering top-notch service to our clients.
What Makes Us Unique:
As a proud graduate of Temple University, I'm passionate about supporting and connecting with the local community. I'm an active Rotarian and a member of the Montgomery County Community Chamber of Commerce. Our agency is committed to giving back, whether it's through sponsoring local events or organizing initiatives like our annual pajama drive for a local non-profit.
Our Culture:
We're all about community involvement and having fun along the way. You'll often find us sponsoring and attending local events where we can connect with others. And if you love holidays, you'll fit right in-we decorate the office (and even the exterior with inflatables) for every holiday imaginable!
ROLE DESCRIPTION:
Ashlee Biondo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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