Job DescriptionJob Description
Join The Joint Chiropractic Team in Westchester, New York!
Are you a people-person with a passion for health and wellness? Do you thrive in a fast-paced, sales and service-oriented environment? If so, The Joint Chiropractic New Rochelle is looking for you!
We're hiring both full-time and part-time Wellness Coordinators to join our team at our new location in New Rochelle, NY! We're looking for individuals who are friendly, proactive, and organized to help create an exceptional experience for our patients.
As a Wellness Coordinator, you'll be the first point of contact for patients-greeting them warmly and guiding them through their visit from check-in to check-out. You'll play a key role in delivering exceptional patient experiences, supporting daily clinic operations, providing front desk management and administrative support, educating patients about our wellness offerings, and contributing to our membership sales goals.
This is a customer-facing role perfect for someone passionate about wellness, skilled in multitasking and sales, and excited to be part of a team committed to helping people live healthier lives through routine chiropractic care.
If you're friendly, reliable, organized, and love helping people feel their best-this could be the perfect opportunity for you.
Key Responsibilities:
Greet patients with a warm, professional demeanor and provide excellent customer service
Educate patients on The Joint's wellness services, membership plans, packages, and promotions
Confidently present and sell memberships to meet clinic sales goals
Assist patients with intake forms and ensure all documentation and accounts are accurate and up to date
Manage front desk operations: appointment scheduling, patient check-ins/check-outs, and phone inquiries
Complete transactions using point-of-sale software and maintain accurate financial records
Re-engage inactive members.
Support chiropractors and clinic staff with administrative and operational tasks
Manage the flow of patients through the clinic in an organized and efficient manner
Participate in marketing and community outreach to help attract new patients
Keep management informed of patient concerns and follow all clinic policies and procedures.
Maintain a clean and organized clinic and workspace
Foster a positive team environment and support overall clinic goals
Willingness to learn, grow, and take on new challenges Be able to prioritize and perform multiple tasks in a fast-paced setting
Schedule Requirements:
Part-Time: 16-20 hours/week part time available
Full-Time: 40 hours/week (Saturdays required) - Salary $18/hr - $20/hr
Hours vary by role; general hours are Monday-Friday: 10 AM-7 PM, Saturday: 10 AM-5 PM
Qualifications:
High school diploma or equivalent (GED) required
Minimum of 1 year of sales experience
Office management or marketing experience is a plus
Current or past chiropractic patient experience is a plus
Bilingual (English & Spanish) preferred
Driven, ambitious and motivated to grow within the company
Positive, can-do attitude with a team-first mindset
Strong phone, computer, and communication skills
Health-conscious and committed to a wellness lifestyle
Highly organized with strong attention to detail
Able to thrive in a fun, fast-paced, team-oriented environment
Customer service focused with excellent interpersonal skills
Open to feedback and willing to learn and grow from constructive criticism
Physically able to stand and/or sit for extended periods
Committed to upholding The Joint Chiropractic's core values: Trust, Integrity, Excellence, Respect, and Accountability
Experience in a chiropractic or wellness setting is a strong plus
Benefits & Perks
Competitive Pay Plus Bonus Incentives
Free or discounted chiropractic care
Flexible scheduling options
Opportunities for growth and advancement
Fun, team-driven environment
Meaningful work helping others feel their best
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500 " lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit .
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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