Job DescriptionJob Description
Job Title: Medical Receptionist
Location: Red Bank, NJ
Job Type: Contract
Pay Rate: $20/hr
Position Overview
We are seeking a Medical Receptionist to provide professional reception and clerical support while assisting patients with check-in, check-out, scheduling, billing, referrals, and general office needs.
Required Qualifications
High School Diploma or equivalent.
Patient-facing experience and medical office experience.
Experience with patient check-in and check-out processes.
Ability to travel to various locations within 30 minutes of home and float between locations.
Strong communication, teamwork, adaptability, accountability, and patient-service skills.
English proficiency: Read, Write, Speak.
Preferred Qualifications
Responsibilities
Provide reception and clerical support for patients and visitors, including billing, collections, referrals, appointments, and patient contact.
Answer and direct telephone calls courteously and appropriately while adhering to HIPAA guidelines.
Greet patients and visitors promptly and assist with the sign-in process.
Manage patient check-in, including verifying demographic and insurance information, collecting copayments and balances, obtaining referrals, and ensuring required paperwork is completed.
Manage patient check-out, including reviewing charge slips, posting charges and payments, collecting balances, and scheduling future appointments.
Verify insurance eligibility and accurately enter patient information into the billing/computer system.
Support billing and financial responsibilities, including maintaining reimbursement and billing procedures, preparing deposits and credit card batches, and completing daily cash receipts.
Maintain accurate filing and medical record systems, including assembling new patient folders and retrieving and returning records.
Monitor office supplies and equipment and initiate orders when needed.
Serve as a pre-loader for the EMR system.
Promote patient satisfaction through friendly, professional, and helpful interactions.
Adapt work schedules and provide cross-coverage as needed to maintain adequate practice coverage.
Perform other duties and projects as assigned.
