Job DescriptionJob Description
About the Job:Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? Lima Road Dentistry in Fort Wayne, Indiana, is looking for a dedicated Front Desk Administrator to be the welcoming face and voice of our practice.
Key Responsibilities:- Greet patients warmly upon arrival and deliver an exceptional first impression.
- Schedule appointments and optimize the daily patient calendar for maximum efficiency.
- Answer incoming calls, respond to patient inquiries, and direct messages appropriately.
- Maintain and update digital patient records while ensuring HIPAA compliance.
- Process patient copays, account balances, and daily billing transactions accurately.
- Assist patients with insurance verification, benefits breakdown, and claims processing.
- Keep the reception area clean, presentable, and well-stocked with administrative supplies.
- Collaborate closely with clinical and administrative staff to ensure smooth patient flow and office operations.
Requirements:- Experience: Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate.
- Knowledge: Familiarity with dental terminology and dental insurance verification processes.
- Technical Skills: Proficiency in computer systems and dental practice management software.
- Communication: Excellent verbal and written communication and interpersonal skills.
- Organization: Strong organizational and multitasking abilities in a fast-paced clinical setting.
- Professionalism: High attention to detail and a strict commitment to maintaining patient confidentiality.
Why Join Us?:- Competitive pay based on experience.
- Comprehensive health benefits package.
- Professional development and continuing education opportunities.
- A supportive, team-oriented work culture in the heart of Fort Wayne.
If you are passionate about patient care and ready to make a positive impact on our Fort Wayne community, we encourage you to apply! Join our team at Lima Road Dentistry and help us deliver exceptional dental care with a smile.
