Supervisor - Laboratory Operations

Located at Upper Valley Medical Center (Troy, OH)

Full-Time Salaried Position Working Evening/Nights

Responsible for overseeing the operations/workflow of the laboratory and supervision of staff at the regional hospital location, while maintaining technical competence and functioning as a bench technologist. Will oversee operations of both technical and non-technical staff to ensure quality operations and timeliness of collections and results.

Responsibilities:

• In conjunction with and under the guidance of the Senior Manager:
• Provide direction and supervision to technical and lab support team members in concert with the company vision and mission to meet business objectives and customer expectations.
• Provide clear and consistent communication with regards to work assignments, efficient workflow and staff responsibilities.
• Assist with creation of work schedules and bench assignments as needed, ensuring the rotation of work assignments for technical and lab support staff members to maintain competency.
• Maintain competency in technical areas and perform bench duties. Cover weekend shifts as needed.
• Maintain technical bench weekend/holiday rotation as defined by location.
• Assist with quality assurance activities and facilitate coordination of improvement activities.
• Assist with maintaining continual CAP inspection readiness.
• Assist with selection, evaluation, and development of staff. Provide mentoring to staff. Prepare timely and consistent corrective action for staff when necessary.
• Ensure that all applicable company documents are completed within established timeframes. Including but not limited to timecards, probationary reviews, training checklists, root cause analysis and company-wide training in learning management system.
• Assist with the management of the compliance activities of the department to ensure full compliance by all staff members. Assist in the development of compliance policies and procedures as required.
• Assist with problem solving in the laboratory and provide follow up with providers as necessary.
• Assist with updating and maintaining laboratory documents and policies, making sure to follow all document control processes.
• Participate in the teaching of medical technology students and staff as needed.
• Assist with the oversight of the professional development of the technical staff, ensuring their competency of testing duties.
• Actively participate in safety program for the department in accordance with the policies set forth by the Safety Department. Foster and promote a culture of safety within the department. Make safety a priority. Comply with all company and department safety and health policies.
• Develop and maintain professional contacts, externally and internally.
• Perform all duties and responsibilities in a courteous and efficient manner, demonstrating positive employee engagement and customer service principles.
• Perform other duties as assigned.

Qualifications:

• Associates or Bachelor's degree (or equivalent) in Medical Laboratory Science (MLT/MT) with ASCP registration.
• 1-3 years of demonstrated success and experience in positions of progressively increasing responsibility in a medical lab environment. Demonstrate integrity and accuracy in decision-making and judgment.
• Demonstrated leadership skills and abilities.
• Good computer skills.
• Good communication skills and ability to work with people.
• Schedule flexibility required for meetings and employee interactions on second and third shifts.
• Sound reasoning ability and good independent judgment.
• Ability to work within specified deadlines and timetables.

Physical & Safety Demands:

• Visual acuity and hand-finger dexterity to work at computer for extended periods.
• Sit at computer work station for extended periods.
• Stand at laboratory work station for extended periods.
• Comprehension of verbal and written directions.
• Concentrate on a task over a period of time without being distracted.
• Demonstrate complete integrity and accuracy in test performance and results reporting.
• Handle stressful situations in a calm manner.
• Will have exposure to biohazard substances and hazardous chemicals.
• Be familiar with and adhere to safety, ergonomic and health policies of the Company.
• Comply with all PPE requirements when in the laboratory or other biohazard areas.
• Complete required safety training and health evaluations in a timely manner.
• Anticipate safety hazards, act upon unsafe situations and promote safety awareness.