Overview In this role, you will shape the long-term direction of Cisco ACM's configuration platform and drive architecture decisions to support thousands of customers in multi-cloud environments. You will lead high-impact programs spanning configuration delivery, disaster recovery, fleet management, and platform reliability, partnering with cross-functional teams to raise engineering standards. You will mentor engineers, participate in major incident reviews, and design systems that reduce operational burden. This is an opportunity to influence scalable infrastructure at a global scale and contribute to Cisco's secure, observable cloud platform vision.
Compensation / Benefits- medical, dental, and vision insurance
- 401(k) with company matching
- paid parental leave
- paid time off (vacation, holidays, flexible time off)
- sick leave
- volunteer time off
Responsibilities- Define long-term technical direction for the configuration platform, including architecture and build vs. buy tradeoffs
- Lead and deliver complex projects across configuration delivery, disaster recovery, fleet management, and platform reliability
- Set standards for code quality, system design, observability, and operational excellence
- Mentor engineers across levels through code reviews, design feedback, pairing, and coaching
- Own production reliability by providing technical judgment during incidents and reducing operational burden
Key requirements- Bachelor + 8 years, or Master + 6 years, or PhD + 3 years of related experience
- Experience building and operating large-scale production systems with Go and/or Python
- Designing resilient, scalable distributed systems in cloud environments (AWS, GCP, Azure, GovCloud)
- Experience with configuration and infrastructure as code tools (Puppet, Terraform, Ansible) at scale
- Experience leading major technical initiatives and influencing engineering direction beyond immediate teams
- strong communication
- mentoring and coaching
- cross-functional collaboration
- Go
- Python
- cloud platforms (AWS, GCP, Azure, GovCloud)
