Overview In this role you support the Workplace Solutions/Benefitfocus ORM strategy, enabling a consistent view of operational risks across the business. You work with ORM and risk management teams to identify, measure, and monitor risks, and you present findings with actionable recommendations to leadership. You help embed risk culture, improve controls, and drive timely risk remediation. This position offers remote work with occasional travel to the office and a chance to shape risk management practices at Voya.
Compensation / Benefits- Health, dental, vision and life insurance plans
- 401(k) with company match
- Retirement plan with employer contributions
- Tuition reimbursement up to $5,250/year
- Paid time off (20 days) and holidays
- Paid volunteer time (40 hours/year)
Responsibilities- Support development and execution of ORM strategy, framework, and policies
- Assess and monitor operational risks across business units
- Prepare risk reports and risk committee materials
- Document issues in Voya's GRC tool and track remediation
- Conduct risk assessments, KRIs, scenario analyses, and post-incident reviews
- Facilitate risk awareness training and promote strong risk culture
- Collaborate with internal audit, compliance, IT ORM and other risk functions
- Identify opportunities to reduce manual processing through automation
- Provide risk consulting on new or updated processes
- Assist in annual control attestation processes
- Engage with business to understand procedures and controls and identify risks
- Manage reporting tools (SharePoint, Tableau, GRC) and daily risk processes
- Stay up-to-date on external risk factors and mitigation strategies
Key requirements- Bachelor's degree in risk management, accounting, finance, business management, mathematics (or equivalent)
- Minimum 4 years of experience in Health and Wealth (Benefit Administration) or related operational risk roles
- Experience with risk assessments, risk decision making, and controls implementation
- Strong problem solving, decision making, and facilitation skills
- Ability to analyze data, perform research, and draw conclusions
- Ability to produce high-quality work products and communicate with Sr. Leaders
- Proactive communication and process-improvement mindset
- Ability to build relationships with senior leaders
- Experience with AI tools for risk management is a plus
- Familiarity with GRC tools, Microsoft Office, Tableau, SharePoint; CIA/CRMA/CFE preferred
- communication
- problem solving
- relationship-building
- risk assessments
- KRI and scenario analysis
- risk reporting
