Technical Claim Manager-Personal Umbrella (Bodily Injury Liability/Auto/Premises, hybrid)

In this role you will proactively manage personal umbrella liability claims from start to resolution, leveraging your liability expertise. You will work within a collaborative claims team to drive strong outcomes on high-value portfolios and complex coverage issues. You'll investigate liability, damages, and coverage, while maintaining strong relationships with defense counsel and carriers. This position offers growth through ownership culture, cross-functional collaboration, and the chance to shape best-practice claims handling at a specialty insurer.

• flexible & hybrid work arrangements
• comprehensive medical, dental and vision benefits
• PTO and holidays
• Employee stock ownership plan (ESOP)
• 401(k) with company contribution
• annual bonus plans

• Proactively manage Personal Umbrella Liability claims from initial evaluation through resolution
• Conduct in-depth investigations into liability, damages, and coverage issues with early exposure recognition
• Monitor primary carrier handling to ensure best-in-class outcomes
• Analyze complex coverage issues and draft professional coverage correspondence
• Partner closely with defense counsel, primary carriers, and internal stakeholders
• Handle claims in accordance with RLI Best Practices

• Bachelor's degree and 6+ years of auto liability claims experience (umbrella/excess strongly preferred)
• Demonstrated experience handling large exposure third-party claims
• Strong background managing policy limit demands
• Working knowledge of liability case law, statutes, and claims procedures in key jurisdictions
• Ability to work independently in a fast-paced environment
• Strong analytical, negotiation, and communication skills

• analytical thinking
• negotiation
• communication
• auto liability claims
• umbrella/excess claims
• coverage analysis