Overview In this role you will lead premium invoicing, collections and receivables oversight for our Seattle operations. You will ensure billing accuracy, maintain reliable receivables records, and support timely financial reporting through strong controls and cross-functional coordination. You will partner with accounting, enrollment, sales, compliance and technology to resolve issues efficiently. You will supervise AR staff, drive process improvements, and contribute to accurate, timely close and reporting. This is a leadership role with a focus on controls, collaboration and impact on cash flow and financial integrity.
Compensation / Benefits- Medical/Dental/Vision
- ESOP (Incremental six-year vesting period to acquire 100% of allocated shares)
- profit-based incentive bonus program
- PTO hours per pay period
- 7 paid holidays
Responsibilities- Lead the full premium billing process from invoice preparation through payment application
- Oversee monthly AR subledger to GL reconciliations for each reporting entity
- Prepare aging reports, analyze delinquent balances and document collection actions
- Develop and manage collection workflows, escalation practices and delinquency timelines
- Review account activity (adjustments, retroactive changes, reinstatements, refunds, reversed payments) and escalate exceptions
- Maintain internal controls over cash receipts, account changes and write-off activity
- Support quarterly reserve recommendations for doubtful accounts using aging and trends
- Partner with IT and operations to manage receivables-related system configuration and data flow
- Supervise AR staff: assign work, set expectations, review performance, coach
- Produce schedules, roll-forwards, confirmations, and performance reporting for audits and leadership
- Track metrics such as aging mix, unapplied cash, and collection results
- Ensure timely financial reporting through close processes and cross-functional collaboration
Key requirements- leadership experience in accounts receivable or billing in a similar environment
- strong collaboration across departments (accounting, enrollment, sales, compliance, technology)
- ability to establish and monitor internal controls over cash and write-offs
- experience with reconciliations between AR subledger and GL
- ability to analyze aging and delinquency data
- experience with system configuration and process documentation
- auditing and reporting familiarity
- problem-solving and judgment in financial operations
- leadership
- collaboration
- strong communication
- accounts receivable management
- billing and collections processes
- aging analysis
