Job DescriptionJob Description
Benefits:- 401(k) matching
- Competitive salary
- Paid time off
About the company Handley's Development has been family-operated in the South Bay since 1942. The receptionist is the first voice and first face customers meet. If you have a warm phone manner, stay organized, and like helping people through a home-improvement project, this is the desk.
The role You will greet callers and visitors, keep estimates and follow-up moving, support the sales and office team, and help customers know what to expect. This is an in-office role at our Gardena headquarters.
What you will do • Answer, screen, and route incoming calls with a professional, friendly voice and solid phone etiquette.
• Schedule estimate appointments and help keep calendars current.
• Enter estimates and follow-up items in the company's systems and tracking boards.
• Text or call prospects to confirm they received their estimate.
• Send standard customer communications (what-to-expect messages, review requests, and similar office correspondence).
• Support paid-job closeout items such as review requests and photo handoff to marketing, as directed.
• Help with basic office tasks: filing, data entry, and assisting the office manager with vendors, cities, or permits.
• Provide backup coverage on inspections scheduling and next-day appointment prep as needed.
What you bring
• 1-2 years of receptionist or front-office experience.
• Clear, professional written and verbal communication and a strong phone presence.
• A positive attitude and the ability to stay organized while handling several tasks.
• Comfort with Microsoft Office and a willingness to learn the company's CRM.
• Spanish/English bilingual skill is a plus; it is not required.
Schedule, pay, and time off
• Full-time, non-exempt, in office.
• $24.00 per hour.
• Monday-Friday, 7:00 a.m. to 4:00 p.m.
• Five (5) days of paid vacation after one year of employment.
Company is an equal opportunity employer.
