Dental Front Desk Assistant

Friendly Dental Group

Charlotte, North Carolina

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Role details

Classification: Administration
Category: —
Work type: Not Specified
Employment: Permanent
Country: United States
Location: Charlotte North Carolina 28201

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Job description

Job DescriptionJob DescriptionBenefits:

401(k)
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
Paid holidays
Opportunity for advancement

Dental Front Desk Assistant - Charlotte, NC
Our established general dentistry group in Charlotte, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience.

What We're Looking For:

Minimum 1 year of dental front desk experience
Experience with scheduling, patient check-in/check-out, and front desk workflow
Knowledge of dental insurance, billing, and patient accounts preferred
Strong communication, customer service, and multitasking skills
Positive, professional, and team-oriented attitude

What You'll Do:

Welcome and assist patients in a friendly, professional manner
Answer phone calls, respond to messages, and schedule appointments
Support patient check-in/check-out and maintain accurate patient records
Maintain accurate patient records and update systems as needed
Assist with insurance verification, billing, collections, and account follow-up
Ensure the front desk is clean, organized, and welcoming
Deliver excellent customer service and resolve patient inquiries promptly
Work closely with the clinical and administrative team to support patient care

What We Offer:

Pay: $19-$23/hour, based on experience
Benefits: medical, dental, vision and life insurance
401(k)
Paid time off

Schedule:

Monday through Friday
Daytime hours
8-hour shifts
In-person position