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Oxford, Mississippi · USA job

Receptionist - State Farm Agent Team Member

Jaime Garner - State Farm Agent

Oxford, Mississippi

Job description

Job DescriptionJob DescriptionBenefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a team of three. Before becoming a State Farm agent, I spent 20 years as a top-performing B2B sales professional before being recruited by State Farm. I'm an Ole Miss graduate, a proud mom of two little boys, and family is at the heart of everything I do.
Giving back to the community is one of my passions. I'm actively involved with the Chamber of Commerce and am a strong supporter of children's education and literacy. Our agency regularly stocks local schools, police stations, and fire stations with coloring books for kids to help brighten their day.
Our agency offers health benefits, PTO, licensing reimbursement, bonus opportunities, and a strong commitment to work-life balance. We believe in rewarding hard work and supporting our team's personal and professional growth.
Our culture is energetic, customer-focused, and built on going above and beyond. I'm looking for someone who is driven, intelligent, and hungry to succeed. I can teach the skills, but I'm looking for someone with the motivation, initiative, and personal goals to thrive without being micromanaged.
ROLE DESCRIPTION:
Jaime Garner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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