M
Not Specified Permanent

Dayton, Ohio · USA job

Receptionist - State Farm Agent Team Member

Mick Lundy - State Farm Agent

Dayton, Ohio

Job description

Job DescriptionJob DescriptionBenefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2007 and currently lead a team of four. I've been with State Farm for over 31 years and have owned two different agencies during my career, which has given me a deep understanding of the business and what it takes to build a successful, sustainable office. I'm also a Marine Corps veteran, and that background influences my leadership style-focused, disciplined, and goal-oriented.
Staying involved locally is important to me, and I'm active in the Rotary Club and the Beaver Creek Chambers. For our team, we offer paid vacation time, health benefits, a 401k, licensing reimbursement, and a strong focus on work-life balance.
Our office culture is driven and supportive, and we're looking for go-getters who are goal-oriented, motivated, and always striving to improve. This is a great environment for someone who wants to work hard, grow professionally, and be part of a team that values effort, accountability, and progress.
ROLE DESCRIPTION:
Mick Lundy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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