Executive Administrator Assistant

In this role, you will support guest service and administrative operations within a luxury hospitality context. You will manage information via computer systems, handle communications, and maintain organized records to enable smooth guest experiences. You will work with cross-functional teams to meet service standards and protect company assets. The position centers on accuracy, professionalism, and contributing to the Ritz-Carlton Gold Standards that underpin our guest experience.

• Enter and retrieve information in computer databases to update records and respond to inquiries
• Transmit documents and manage correspondence using office technology
• Prepare documents with word processing, spreadsheets, databases, or presentations
• Organize and maintain filing systems (electronic and paper)
• Handle mail and package delivery processes
• Enter/locate work-related information using computers or POS systems
• Follow policies, maintain confidentiality, and protect company assets
• Deliver courteous guest service, communicate clearly, and maintain professional appearance
• Support team and colleagues, listen to concerns, and respond appropriately
• Perform other reasonable duties as assigned by supervisors

• clear and professional communication
• positive guest-service orientation
• team collaboration and responsiveness
• word processing software
• spreadsheets
• databases