Job DescriptionJob DescriptionDescription:
Medical Front Office Assistant
If you're a people person who wants to help patients feel welcome while supporting the success of a medical office, then the medical front office assistant is the job for you. A medical front office assistant is responsible for being the first point of contact as patients come into an office. They greet patients, collect their information, answer any questions, schedule appointments, and verify insurance information. Organized and efficient, they also oversee and execute everyday administrative tasks to ensure that the medical office runs smoothly and successfully.
Job Responsibilities
Answer phone calls, emails, and in-person inquiries
Communicate with patients to set up and schedule optimal appointment times
Gather and track medical information from patients
Organize and input data into electronic health records
Inquire and process patients' health insurance
Support office with administrative and secretarial tasks
Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
Understand and maintain HIPAA regulations
Requirements:
Skills & Qualifications
Strong interpersonal, time management, and organizational skills
Excellent verbal and written communication skills
Efficient problem solver
Strong knowledge of medical language and health insurance plans
A high school diploma or GED
Experience preferred however strong organizational skills and customer service background will be considered
Experience with computer programs, such as Microsoft Office
