Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community since 2015, with a second location added in 2022. We've grown into a team of seven and continue to expand, building a strong, relationship-focused environment across both offices.
I became a State Farm agent right out of college and am a graduate of Ohio University. I'm married, love animals, and enjoy both watching and playing sports.
For our team, we offer PTO and paid holidays, health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is confident, upbeat, and relationship-driven. We believe in building real connections with our customers rather than treating interactions as transactional. We're looking for someone who is outgoing, personable, and not afraid to pick up the phone - someone who brings energy, confidence, and a passion for building relationships while growing their career.
ROLE DESCRIPTION:
Steven Saraniti - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.