Medical Receptionist

Job Title: Medical Receptionist

Reports to: Office Manager

FLSA Status: Non-Exempt

Summary: CNY Fertility is a renowned fertility center offering advanced treatments like IVF, IUI, and egg freezing. With a patient-centered approach and cutting-edge technology, we support individuals and couples on their journey to parenthood. The Medical Receptionist is responsible for ensuring the smooth and efficient operation of the office. This role includes daily administrative functions, ensuring patient safety and care, and maintaining regular communication with clinical staff. You will play a key role in coordinating office activities to support high-quality patient experiences and effective workflow.

Required Duties and Responsibilities include the following. Other duties may be assigned.

• Check in patients for provider follow up talks, provider consults, pre-admission testing, follow up surgeries, blood work and ultrasounds, OR procedures, transfers, and any other clinical appointments.
• Have patients sign and fill out consent forms and financial documents when necessary .
• Collect co-pay payments from patients and balances for upcoming appointments.
• Keep track of all patient's whereabouts.
• Maintain the lobby including supplies and cleanliness.
• Escort male patients to the collection room when needed.
• Collect semen samples from patients and deliver them to the lab immediately.
• Assist clinical staff with cleanup of patient rooms when needed.
• Check for incoming faxes and attach them to the appropriate patient charts.
• Escort OR procedure patients and consult follow up talks to the proper rooms.
• Constantly keep the nurses and providers aware of the arrival of patients and any appointment changes.