Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 1996 and currently lead a team of five full-time professionals. Before becoming a State Farm agent, I worked as an Auto Underwriting Supervisor, giving me a strong foundation in the insurance industry. I attended California State University, Northridge, where I earned a Bachelor's degree in Economics.
Our agency is committed to building lasting relationships with the customers and community we serve. We take pride in providing knowledgeable guidance and exceptional service to help customers protect what matters most.
We offer health and dental insurance, a 401(k), paid time off, sick leave, bereavement leave, a mental health day, licensing reimbursement, and opportunities for long-term career growth. We believe in supporting our team both personally and professionally.
Our culture is collaborative, supportive, and focused on continuous improvement. I'm looking for someone who is self-motivated, enthusiastic, a fast learner, and enjoys working both independently and as part of a team. If you're eager to grow your career and make a meaningful impact, we'd love to meet you.
ROLE DESCRIPTION:
Charles Garrett Jr - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.