Job DescriptionJob DescriptionDescription:
About Us:
We are a busy, patient-focused medical office specializing in pain management. Our dedicated team of healthcare professionals provides compassionate care to patients managing acute and chronic pain. We are looking for a reliable, professional, and detail-oriented Receptionist to join our front office team and help create a welcoming environment for our patients.
Position Summary:
The Receptionist is the first point of contact for patients, visitors, and vendors. This role requires excellent customer service, organizational, and communication skills to ensure smooth daily operations in a fast-paced medical environment.
Requirements:
Key Responsibilities:
Greet patients and visitors with professionalism and warmth
Answer and route phone calls promptly and accurately
Schedule, confirm, and manage patient appointments
Verify insurance information and collect co-pays and balances
Maintain accurate patient records and update demographics
Assist patients with intake paperwork and guide them through check-in/check-out processes
Communicate effectively with medical staff to coordinate patient flow
Handle confidential information in compliance with HIPAA regulations
Perform general administrative tasks including filing, scanning, and correspondence
Qualifications:
High school diploma or equivalent required; college preferred
Prior medical office or receptionist experience strongly preferred
Knowledge of medical terminology, insurance verification, and EMR systems is a plus
Strong interpersonal skills with a focus on patient care and customer service
Ability to multitask and stay organized in a busy environment
Proficient in Microsoft Office and comfortable with computer-based scheduling systems
Professional appearance and demeanor
What We Offer:
Competitive pay based on experience
401K
Health, dental, and vision insurance options
Paid time off and holidays
Opportunities for growth and training within a supportive team
