Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Licensing paid by agency
• Life insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Company parties

ABOUT OUR AGENCY:
I opened my agency in 2014 after spending 8 years in leadership roles with State Farm, along with earlier experience as a buyer for Nordstrom. I grew up in Anchorage, which makes serving this community especially meaningful. I've been married for 29 years, have four very active children, and love to travel whenever I get the chance.
Our team of four works closely together and brings a lot of energy, drive, and pride into what we do each day. As an office, we bring 57 years of combined industry experience and have earned recognition as a Chairman's Circle and Ambassador Travel Qualifier.
We stay actively involved in the community through local schools, Special Olympics, high school sports, and supporting women-owned businesses. Our office culture is high-energy, competitive in a healthy way, and rooted in genuinely enjoying the work.
For our team, we offer life insurance, a 401k, work-life balance, licensing reimbursement, and bonus competitions. We're looking for honest, hardworking people who care deeply about their work, put the team first, and want to be part of a close-knit, family-like environment where everyone is invested in each other's success.
ROLE DESCRIPTION:
Amanda Juliussen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.