Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of six. Before becoming a State Farm agent, I built my career in sales, where I developed a passion for helping people and building relationships. I'm a graduate of VCU, a proud husband and father of four, and a huge LEGO enthusiast who enjoys tackling new builds in my free time.
I'm proud to be a member of the Chesterfield Chamber of Commerce and enjoy staying connected with the local business community.
Our agency offers health, vision, and dental benefits, paid vacation, team-building events, and professional development opportunities. We believe in investing in our team and creating opportunities for long-term growth and success.
Our culture is fun, supportive, and driven to succeed. I'm looking for someone who is competitive, coachable, accountable, and motivated to achieve their goals while contributing to a positive team environment. If you're ready to grow with a high-energy team, we'd love to meet you.
ROLE DESCRIPTION:
Wael Ramadan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.