Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Simple IRA (Matching)
• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
I began my career with State Farm in 2009 and have proudly served the Northern Virginia community as an agent since 2011. Over the years, we've built an agency centered around strong relationships, great service, and being an active part of the community we serve. We support local small businesses and enjoy finding ways to give back, including collecting toys for local children through Toys for Tots during the holidays.
Our agency offers a strong commitment to work-life balance, with no weekends or late nights. Team members have at least five opportunities throughout the year to earn performance-based bonuses, giving hard work plenty of opportunities to be recognized and rewarded. We also provide company clothing two to three times per year and keep our break room stocked with snacks, refreshments, and coffee.
Our culture is young, close-knit, collaborative, and performance-driven. We believe in working hard, celebrating wins, and creating an environment where people enjoy coming to work. From team outings and holiday parties to ongoing incentives and opportunities to earn additional rewards, we make a point to recognize the people who contribute to our success.
We're looking for someone who wants to be part of a team-not simply show up for a job. If you're motivated, positive, accountable, and enjoy working alongside people who support and challenge one another to succeed, you'll fit right in.
ROLE DESCRIPTION:
Andrew Elliott - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.