Job DescriptionJob Description
Guest Services Receptionist
Job Summary:
We are seeking a friendly and organized Guest Services Receptionist to join our team at Courtyard Village at Raleigh Hills, an Artegan managed community. As a key member of our Concierge team, you will provide exceptional service to our residents, families, and visitors while maintaining a warm and welcoming atmosphere. If you are passionate about making a difference in seniors' lives and possess excellent communication and organizational skills, we encourage you to apply!
Responsibilities:
Complete concierge/security type duties; greet visitors
Answer telephones following First Impression standards
Maintain First Impression standard for front lobby area
Complete administrative support as requested
Provide unarmed security type services for the entire community
Respond to emergency calls from Independent Living Residents
Coordinate emergency services as needed
Essential Job Functions:
Be a team player and always behave in a professional manner while in the course of employment and/or on the community premises
Physically able to stand and walk throughout the workday, maintain physical and mental alertness during the overnight hours
Able to hear and speak as necessary to communicate with residents, coworkers, visitors, and emergency personnel
Able to smell as necessary to discern residents' needs and/or building emergencies
Ability to work well with others and be able to follow instructions in English (oral and written) accurately, timely, and efficiently
Maintain a professional appearance while onsite and/or in the course of employment
Be drug and alcohol free; may be subject to random or specified drug and alcohol screening
Tactfully deal with community personnel, residents, family members, visitors, etc.
Have required background check with no convictions in violation of applicable state/federal laws and no disqualifying events
Requirements:
1 year of practical, receptionist, greeter, or similar experience
Professional appearance and demeanor
Excellent interpersonal skills
Excellent communication skills in writing and speaking in English
Outstanding customer service attitude and demeanor
Experience working with older adults
Ability to read, write, and speak English in an understandable manner
Why Join Us?
Make a meaningful impact in seniors' lives
Join a compassionate, dynamic team
Celebrate the Art of Life!
Work Environment:
Compensations:
How to Apply:
If you are a motivated and dedicated individual who is passionate about providing exceptional service, please apply today to join our team at Courtyard Village at Raleigh Hills!
Courtyard Village at Raleigh Hills is an Artēgan managed community, we are a mission-driven team celebrating the "Art of Life" at every stage - a place where your work directly shapes residents' everyday comfort and quality of life.
